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Empowered Health and Social Care Staff: The Value of Human-Centred Service Design in Co-producing Transformative Change

Bailey, Stuart G., Bell, Karen, Gordon, Julie, Hartung, Hans and Prosser, Zoe A. (2023) Empowered Health and Social Care Staff: The Value of Human-Centred Service Design in Co-producing Transformative Change. In: Human-Centered Service Design for Healthcare Transformation. Springer, Cham, pp. 35-51. ISBN 978-3-031-20167-7

Empowered health and social care staff: The value of human-centred service design in co-producing transformative change

Bailey, Stuart G., Bell, Karen, Gordon, Julie, Hartung, Hans and Prosser, Zoë A. (2023) Empowered health and social care staff: The value of human-centred service design in co-producing transformative change. In: Human-Centered Service Design for Healthcare Transformation. Springer Nature Switzerland AG, Switzerland, pp. 35-51. ISBN 978-3-031-20167-7

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Distributed Capabilities: Towards hybrid ways of making in collaborative arts/design practices

Jaramillo, George Steve, Mennie, Lynne J. and Prosser, Zoe (2021) Distributed Capabilities: Towards hybrid ways of making in collaborative arts/design practices. Making Futures Journal, 6. pp. 1-20. ISSN 2042-1664

Building with Butterflies: The Role of Design and Art in Co-creating New Identities for Services

Jarrett, Dominic, Jamieson, Victoria, Lobban, Claire, McClymont, Linda, Prosser, Zoe, Bell, Irene and Bell, Karen (2023) Building with Butterflies: The Role of Design and Art in Co-creating New Identities for Services. In: International Conference on Integrated Care ICIC23, 22-24 May 2023, Antwerp, Flanders.

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Designing Distributed Community Participation

Mcara, Marianne, Broadley, Cara, Simms, Harriet, Prosser, Zoe and Teal, Gemma (2021) Designing Distributed Community Participation. Project Report. GSA, Glasgow.

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Social Design methods to promote democratic participation within community future planning

Prosser, Zoe (2019) Social Design methods to promote democratic participation within community future planning. In: Royal Geographical Society Annual International Conference, 27 - 30 August 2019, London, UK.

Futures Thinking: A Mind-set, not a Method. Embedding futures thinking within design practices

Prosser, Zoe and Basra, Dev Santini (2018) Futures Thinking: A Mind-set, not a Method. Embedding futures thinking within design practices. Touchpoint: The Journal of Service Design, 10 (2).

Co-designing a feedback tool with young people with care experience

Prosser, Zoe and Roche, India (2021) Co-designing a feedback tool with young people with care experience. In: Service Design in Government 2021, 16-17 Sep 2021, Online.

Your Voice, Your Way: supporting young people's voices within care decision making and the role of design within systems change

Prosser, Zoe and Roche, India (2021) Your Voice, Your Way: supporting young people's voices within care decision making and the role of design within systems change. In: Service Design in Government 2021, 16-17 Sep 2021, Online.

Community Kinetics: Social Design Methods from Community Land Engagements

Prosser, Zoë Andrea (2018) Community Kinetics: Social Design Methods from Community Land Engagements. MRes thesis, The Glasgow School of Art.

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Systems thinking in service design: a new community of practice?

Roche, India and Prosser, Zoe (2022) Systems thinking in service design: a new community of practice? In: Service Design in Government 2022, 28-30 September 2022, Edinburgh, UK.

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ReMantle and Make: Feasibility Report for Future Makespaces in RdM

Smith, Paul, Johnson, Michael, Baille, Jennifer, Prosser, Zoe and McHattie, Lynn-Sayers (2017) ReMantle and Make: Feasibility Report for Future Makespaces in RdM. Project Report. The Glasgow School of Art.