Book Section

Empowered health and social care staff: The value of human-centred service design in co-producing transformative change

Bailey, Stuart G., Bell, Karen, Gordon, Julie, Hartung, Hans and Prosser, Zoë A. (2023) Empowered health and social care staff: The value of human-centred service design in co-producing transformative change. In: Human-Centered Service Design for Healthcare Transformation. Springer Nature Switzerland AG, Switzerland, pp. 35-51. ISBN 978-3-031-20167-7

Empowered Health and Social Care Staff: The Value of Human-Centred Service Design in Co-producing Transformative Change

Bailey, Stuart G., Bell, Karen, Gordon, Julie, Hartung, Hans and Prosser, Zoe A. (2023) Empowered Health and Social Care Staff: The Value of Human-Centred Service Design in Co-producing Transformative Change. In: Human-Centered Service Design for Healthcare Transformation. Springer, Cham, pp. 35-51. ISBN 978-3-031-20167-7

Article

Distributed Capabilities: Towards hybrid ways of making in collaborative arts/design practices

Jaramillo, George Steve, Mennie, Lynne J. and Prosser, Zoe (2021) Distributed Capabilities: Towards hybrid ways of making in collaborative arts/design practices. Making Futures Journal, 6. pp. 1-20. ISSN 2042-1664

Futures Thinking: A Mind-set, not a Method. Embedding futures thinking within design practices

Prosser, Zoe and Basra, Dev Santini (2018) Futures Thinking: A Mind-set, not a Method. Embedding futures thinking within design practices. Touchpoint: The Journal of Service Design, 10 (2).

Conference or Workshop Item

Building with Butterflies: The Role of Design and Art in Co-creating New Identities for Services

Jarrett, Dominic, Jamieson, Victoria, Lobban, Claire, McClymont, Linda, Prosser, Zoe, Bell, Irene and Bell, Karen (2023) Building with Butterflies: The Role of Design and Art in Co-creating New Identities for Services. In: International Conference on Integrated Care ICIC23, 22-24 May 2023, Antwerp, Flanders.

Systems thinking in service design: a new community of practice?

Roche, India and Prosser, Zoe (2022) Systems thinking in service design: a new community of practice? In: Service Design in Government 2022, 28-30 September 2022, Edinburgh, UK.

Your Voice, Your Way: supporting young people's voices within care decision making and the role of design within systems change

Prosser, Zoe and Roche, India (2021) Your Voice, Your Way: supporting young people's voices within care decision making and the role of design within systems change. In: Service Design in Government 2021, 16-17 Sep 2021, Online.

Co-designing a feedback tool with young people with care experience

Prosser, Zoe and Roche, India (2021) Co-designing a feedback tool with young people with care experience. In: Service Design in Government 2021, 16-17 Sep 2021, Online.

Social Design methods to promote democratic participation within community future planning

Prosser, Zoe (2019) Social Design methods to promote democratic participation within community future planning. In: Royal Geographical Society Annual International Conference, 27 - 30 August 2019, London, UK.

Monograph

Designing Distributed Community Participation

Mcara, Marianne, Broadley, Cara, Simms, Harriet, Prosser, Zoe and Teal, Gemma (2021) Designing Distributed Community Participation. Project Report. GSA, Glasgow.

ReMantle and Make: Feasibility Report for Future Makespaces in RdM

Smith, Paul, Johnson, Michael, Baille, Jennifer, Prosser, Zoe and McHattie, Lynn-Sayers (2017) ReMantle and Make: Feasibility Report for Future Makespaces in RdM. Project Report. The Glasgow School of Art.

Thesis

Community Kinetics: Social Design Methods from Community Land Engagements

Prosser, Zoë Andrea (2018) Community Kinetics: Social Design Methods from Community Land Engagements. MRes thesis, The Glasgow School of Art.