This paper presents the research outcomes from a pilot project which investigates the use of Virtual Reality through smartphones in order to empower people with hidden disabilities to overcome stress eliciting situations by experiencing controlled exposure to busy environments in digitally reconstructed airport areas from the comfort of their own safe environment.

Following a participatory design and a usability testing, a semi-controlled 7-day longitudinal study aiming at assessing the responses of our targeted users, was conducted. Results revealed the enthusiasm of participants for such innovation applied to the airports context, although some cyber-sickness symptoms were punctually experienced.

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