Systems thinking in service design: a new community of practice?

Roche, India; Prosser, Zoe

Systems thinking in service design: a new community of practice?

Output Details

Roche, India and Prosser, Zoe (2022) Systems thinking in service design: a new community of practice? In: Service Design in Government 2022, 28-30 September 2022, Edinburgh, UK.
[Conference or Workshop Item]

Further Details

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Further Details

Creators/Authors:

Roche, India and Prosser, Zoe

Abstract:

Our world exhibits increasing complexity, pointing us in the direction of growing future uncertainty. In response, service designers are becoming ‘systems designers’ tasked with navigating dense, interconnected, boundaryless challenges.

In this context, what new methods and approaches do we require? How do we establish a community of practice? This session invited audience members to explore design for systems change, share project examples and challenges, and discuss how to equip ourselves for the future.

Official URL:

https://govservicedesign.net/programme/systems-thinking-service-design-new-community-practice

Uncontrolled Keywords:

Communities of practice, complexity, systems thinking, design for systems change

School/Academic Area:

School of Innovation and Technology

Dates:

Date

Date Type

28 September 2022

Published

4 June 2022

Accepted

Status:

Published

Event Title:

Service Design in Government 2022

Event Location:

Edinburgh, UK

Event Dates:

28-30 September 2022

Output Type:

Conference or Workshop Item (Other)

Output ID:

8948

Date Deposited:

21 Apr 2023 12:28

Last Modified:

13 Nov 2023 09:57

Deposited By:

Zoe Prosser

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