Visualising human centred design relationships: a toolkit for participation
Broadley, Cara (2013) Visualising human centred design relationships: a toolkit for participation. PhD thesis, The Glasgow School of Art.
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Creators/Authors: | Broadley, Cara |
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Abstract: | As human-centred philosophies continue to permeate the landscape of design practice, education, and research, a growing body of literature concerning creative methods corresponds with a democratic process that addresses the experiences, needs, problems, and aspirations of users and stakeholders. It can be argued, however, that making tools to gather and evaluate the insights of others contributes to fluctuating perceptions of the designer as a creative auteur, visual communicator, observer, facilitator, analyst, and problem-solver. In turn, human-centred design's overarching neglect of practitioner and researcher reflexivity has resulted in insufficient reasoning and reflection surrounding subjective methodological choices and the impact these have on the direction of the process and the designer's agency. I assess how the content, format, and tone of my methodological tools and techniques helped me to gather participants' drawn, written, and verbal insights, generate ideas, and make decisions whilst instigating understanding, empathy, rapport, consensus, and dialogue. These findings reinforce the designer's multifaceted reflexive role as an ethnographic explorer and storyteller, visual maker, strategic and empathic facilitator, and intuitive interpreter. Flexible and inclusive enough to navigate designers' and participants' intersubjective insights, I present the five-stage participatory-reflexive methodology as my original contribution to knowledge. I propose that this transferable framework will support designers as they engage with settings to elicit information from user and stakeholder participants, develop their own experiential and critical perspectives, and utilise their intuitive and expressive expertise to establish, manage, and sustain productive human-centred design relationships. |
Official URL: | https://discovery.gsa.ac.uk/permalink/44GSA_INST/1bh8egr/alma991000576339706296 |
Output Type: | Thesis (PhD) |
Uncontrolled Keywords: | design, practice, participation, reflexivity, methods, practice-based |
Schools and Departments: | School of Design |
Dates: | Date Date Type September 2013 Published |
Status: | Unpublished |
Funders: | AHRC-funded Studentship |
Output ID: | 4283 |
Deposited By: | Cara Broadley |
Deposited On: | 29 Mar 2016 10:34 |
Last Modified: | 01 Jun 2023 14:01 |