User characteristics and performance with automated mobile phone systems

Howell, Mark; Love, Steve; Turner, Mark

User characteristics and performance with automated mobile phone systems

Output Details

Howell, Mark, Love, Steve and Turner, Mark (2008) User characteristics and performance with automated mobile phone systems. International Journal of Mobile Communications, 6 (1). pp. 1-15. ISSN 1470-949X
[Article]

Further Details
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Further Details

Creators/Authors:

Howell, Mark, Love, Steve and Turner, Mark

Abstract:

The aim of this study was to investigate the impact of individual differences (such as gender and attitude towards mobile phone use in public places) on the usability of a speech-activated mobile city guide service in various context of use (e.g. cafe, train). A Wizard of Oz methodology was used to provide the service functionality for the mobile city guide service. Participants in the study completed specific tasks over a six-week period in public and private locations. The results highlight the importance of considering the effects of individual differences on the context of use in system design and evaluation.

Official URL:

http://dx.doi.org/10.1504/IJMC.2008.015994

Uncontrolled Keywords:

context of use, individual differences, mobile phone services, usability, gender, public use, mobile phones, cell phones, public locations, private locations, system design, evaluation, user characteristics, performance, mobile communications

School/Academic Area:

School of Innovation and Technology

Dates:

Date

Date Type

1 January 2008

Published

Status:

Published

Identification Number:

10.1504/IJMC.2008.015994

Output Type: