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Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry

Love, Steve, Hunter, Paul and Anaman, Michael (2009) Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry. In: Human Centered Design: First International Conference, HCD 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009 Proceedings. Lecture Notes in Computer Science, 5619 . Springer Berlin Heidelberg, pp. 758-764. ISBN 9783642028052
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