Building a User Centric Success Factors Model for Mobile Government
Al-masaeed, Sultan and Love, Steve (2013) Building a User Centric Success Factors Model for Mobile Government. International Journal of E-Services and Mobile Applications, 5 (3). pp. 62-84. ISSN 1941-627X
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Creators/Authors: | Al-masaeed, Sultan and Love, Steve | ||||
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Abstract: | Mobile government is an emergent phenomenon that represents a solution for many countries to reach their citizens and improve delivery of government-to- citizens’ services (G2C). Despite the fact that mobile government benefits are very promising; there are some factors that determine success or failure of mobile government applications. In this study, a systematic review of previous studies using a meta-analysis method was undertaken and a conceptual success factors model for mobile government to citizen services (G2C) was created. Furthermore, the second phase of this study was a survey with 40 academics to validate the use of meta-analysis and validate and refine the conceptual model. | ||||
Official URL: | http://dx.doi.org/10.4018/jesma.2013070104 | ||||
Output Type: | Article | ||||
Schools and Departments: | School of Innovation and Technology | ||||
Dates: |
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Status: | Published | ||||
Identification Number: | https://doi.org/10.4018/jesma.2013070104 | ||||
Output ID: | 4629 | ||||
Deposited By: | Steve Love | ||||
Deposited On: | 30 Jun 2016 09:48 | ||||
Last Modified: | 09 Jan 2018 16:39 |