This study reports the results of a pilot study that assessed a new online course provision being offered by the Trade Union Congress in Scotland via its Teknical managed learning environ-ment. The aim of these courses is to reach trade union representatives who are unable to attend day release courses at their local college or who would prefer, for a variety of reasons, to learn online. The results of the study indicated that students were happy overall with the course and the online learning environment. However, they felt that certain aspects such as previous IT experience and social issues such as motivation for doing coursework and feelings of isolation would need to be addressed in order to improve the overall e-learning experience.