Developing an instrument to assess the impact of attitude and social norms on user selection of an interface design
Brinkman, Willem-Paul and Love, Steve (2006) Developing an instrument to assess the impact of attitude and social norms on user selection of an interface design. In: Proceedings of the 13th Eurpoean conference on Cognitive ergonomics trust and control in complex socio-technical systems - ECCE '06. ACM, New York, NY, pp. 129-136. ISBN 9783906509235
|
|
Creators/Authors: | Brinkman, Willem-Paul and Love, Steve |
---|---|
Abstract: | This paper presents a questionnaire instrument to evaluate designs of a mobile phone and a multimedia player. The study adopted a bottom up approach by interviewing 20 participants using Kelly's Repertory Grid Technique. This resulted in two sets of 200 personal constructs participants considered relevant when evaluating a set of 15 designs for each device. Two initial questionnaire instruments were developed and their validity was examined in a survey among 156 university students. In the interview, data was also collected about participants' attitude, social norm and their intention to select a design. This data was used to develop two statistical models. These models suggest that beliefs about the preference of participants social reference group, such as peers, had a small, but significant impact on the users' selection on the more publicly noticeable mobile phone, but failed to have a significant impact on the selection of designs for the more private multimedia player. |
Official URL: | http://dx.doi.org/10.1145/1274892.1274920 |
Output Type: | Book Section |
Uncontrolled Keywords: | Repertory grid analysis, instrument, evaluation, attitude, social norm, theory of reasoned action. |
Schools and Departments: | School of Innovation and Technology |
Dates: | Date Date Type 20 September 2006 Published |
Status: | Published |
Identification Number: | 10.1145/1274892.1274920 |
Output ID: | 4661 |
Deposited By: | Steve Love |
Deposited On: | 21 Jul 2016 15:29 |
Last Modified: | 09 Jan 2018 16:55 |