Building a User Centric Success Factors Model for Mobile Government
Al-masaeed, Sultan and Love, Steve (2013) Building a User Centric Success Factors Model for Mobile Government. International Journal of E-Services and Mobile Applications, 5 (3). pp. 62-84. ISSN 1941-627X
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Creators/Authors: | Al-masaeed, Sultan and Love, Steve |
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Abstract: | Mobile government is an emergent phenomenon that represents a solution for many countries to reach their citizens and improve delivery of government-to- citizens’ services (G2C). Despite the fact that mobile government benefits are very promising; there are some factors that determine success or failure of mobile government applications. In this study, a systematic review of previous studies using a meta-analysis method was undertaken and a conceptual success factors model for mobile government to citizen services (G2C) was created. Furthermore, the second phase of this study was a survey with 40 academics to validate the use of meta-analysis and validate and refine the conceptual model. |
Official URL: | http://dx.doi.org/10.4018/jesma.2013070104 |
Output Type: | Article |
Schools and Departments: | School of Innovation and Technology |
Dates: | Date Date Type 2013 Published |
Status: | Published |
Identification Number: | 10.4018/jesma.2013070104 |
Output ID: | 4629 |
Deposited By: | Steve Love |
Deposited On: | 30 Jun 2016 09:48 |
Last Modified: | 09 Jan 2018 16:39 |